If you are not totally in love with your item, I operate a 14 day money back guarantee (excluding custom or personalised items that cannot easily be resold).
My policy cover items you have bought from me in a sale or at full price. Please contact me via my contact form on my shop (on any product page in my shop) within 14 days of receiving your item, indicating if you would like an exchange or refund. Please include date and details of your order.
If you wish to return your item, you will be notified of where to send it. Unless the item is faulty, you’re responsible for return postage costs. Once your return is received and inspected, you will receive an email to notify you that your item has been received. If requesting a refund, you will be credited within 2 days to your original payment method.
If you have chosen to receive an exchange, on receipt of the returned item, a replacement item will be made. In the unlikely event your item needs to be repaired, you’ll be informed how long this will take.
Disclaimer: Please note this pack has been compiled following extensive research into the rules regarding Distance Selling Laws. However, please do your own research as contributors to this pack are not legally trained.